Monday, November 28, 2011

Why Google's algorithms are sexist and FAIL

I was sick and tired of getting the same ad from the same wealthy "I'm going to try to buy the CT SEN election again" politician on EVERY. SINGLE. WEBSITE I visit, so I clicked on the Google Adsense button to see if there was some way I could opt out of receiving it. And boy, did I learn some interesting things about myself and Google's algorithm from that experience.

Here's what Google thinks about me:


Yep - apparently, based on my searches, I am a male between the ages of 55-64. On what would Google possibly be making that assumption, I wonder? Because I'm searching Finance? News and Politics? Science?  C'mon Google... I've got some "womanly things" like "Books and Literature" and "Arts and Entertainment". What would it take for me to convince you that I'm a female, Google Geeks? Searching for the Kardashians? Justin Bieber? Breast implants? Shoes? 

This makes me furious - because it's so inherently sexist. Why does a keen interest in politics automatically make me male? Women often bear the brunt of the political policies wrought by men for ideological reasons - be it cutting social services, defunding Planned Parenthood, or...well, I could go on. We need to be politically aware and active to protect ourselves and our children's futures. 

As for finance - well, look what a smashing job the Old Boys Network has done with our financial infrastructure. Is it any wonder that I take an interest in what's going on when the future financial stability of the country has been in the hands of people who are so grossly dishonest, greedy and incompetent, presided over by an enabling Congress? 

If that makes me a man, well, send me my Man Card. And while you're at it Google Geeks, how about you guys do the dishes and cook and do the grocery shopping and laundry and all many things I do as well as my "manly" interests, while working my freelance jobs and raising two children with better values than any of these so called "men" appear to have. 

And PS Google Ad Geeks:  - I'd really like to not see that ad again.  Even if it is from a woman.

Innovation, creativity, and humanity - what I learned from reading Isaacson's Steve Jobs



Last night, just as my daughter was coming in to say goodnight to me,  I turned the final page on Walter Isaacson's fascinating biography on the late Steve Jobs. My daughter, who is, like me, a big Apple fan, asked me, "So did it change your opinion of him?"

The answer is complex, as it must be for a very complicated man.

There are  many things I admire about Jobs, both as a creative person, and someone who studied business administration  (I hope this becomes required reading for MBA courses).

The first, and perhaps the most important is that Jobs had a fervent belief of the importance of the liberal arts and humanities - as exemplified by the slide at the end of his product presentations showing the intersection of Liberal Arts Street and Technology Street.

"It's in Apple's DNA that technology alone is not enough. We believe that it's technology married with the humanities that yields us the result that makes our heart sing...We think we have the right architecture not just in silicon, but in our organization, to build these kinds of products."
Compare this thinking with that of Tea Party politicians like Florida Governor Rick Scott, who wants to drastically cut funding for higher education in the liberal arts in favor of the "STEM" disciplines. Scott should read Isaacson's book, pronto, in hopes that he might gain some understanding why his approach is moving us back to the past rather than preparing us for the future.

Steve Jobs was a great example of the term "Synthesis" - he drew ideas from different, disperate sources, many outside the field of technology and from them was able to originate a new way of looking at an issue.

Isn't that what we need more of in our society, in business, education, and government? There's so much pressure on kids to focus, focus, focus, so they can get into the "best college" (but is it the "best one for them?) and then get out there and make money. But we need more polymaths -people who can see beyond the balance sheet and profit and loss. People who can draw inspiration from other cultures instead of fearing them, because like it or not, we are a global society and there's no way to turn back the clock, no matter how much some people appear to wish to do so.

One of the most fascinating things for me from a business management perspective was Jobs' unique understanding of how the very culture of a business is shaped by the design of its' headquarters. (p.430-431).

"Despite being a denizen of the digital world, or maybe because he knew all too well its isolating potential, Jobs was a strong believer in face-to-face meetings. 'There's a temptation in our networked age to think that ideas can be developed by email and iChat,' he said. 'That's crazy. Creativity comes from spontaneous meetings, from random discussions. You run into someone, you ask what they're doing, you say 'Wow', and soon you're cooking up all sorts of ideas.'"

The Pixar building, therefore, was designed around one central atrium in order to promote just those kind of serendipitous encounters. The front doors, main stairs, and corridors all led to the atrium, the company cafe and mailboxes were there. It was the hub around which Pixar gravitated. And it worked.


"Steve's theory worked from day one" [John] Lasseter recalled. "I kept running into people I hadn't seen for months. I've never seen a building that promoted collaboration and creativity as well as this one."

But like many geniuses I've read about, Jobs was not an easy man to be around.  He clearly had disordered eating, if not an actual eating disorder. He appeared to exhibit many symptoms of  narcissistic personality disorder. Perhaps the best example of this comes late in the book (p.543). Isaacson is talking about Jobs' "complicated but always loyal" relationship with his wife Laurene Powell, who, early in their marriage, cofounded and launched College Track, an organization that helps disadvantaged kids graduate high school and get into college.

While Jobs paid lipservice to her work: " What she's done with College Track really impresses me," he never actually visited her after school centers.

So here's the woman who has supported him, loved him, looked after him, raised his kids - yet he couldn't even put himself out to visit the centers that are important to her? Sorry, that's husband fail on a grand scale. One of the most poignant parts of the book was an interview Isaacson had with Jobs' middle daughter, Erin, in which she made excuses for her father's inattention to her:

"He does his best to be a father and the CEO of Apple, and he juggles those pretty well...Sometimes I wish I had more of his attention, but I know the work he's doing is very important and I think it's really cool, so I'm fine. I don't really need more attention."
 Erin...for the record - I just want to say that I think YOU are really cool and I think you are very important. I bet you'll do some pretty cool stuff yourself someday.

So in answer to my daughter's question about if reading the book changed my opinion of Jobs - I think it made me respect his ideas and genius more, but him as a person less. Could he have been one without the other?

Isaacson's conclusion is that Jobs could have controlled himself if he wanted to. "When he hurt people, it was not because he was lacking in emotional awareness. Quite the contrary: He could size people up, understand their inner thoughts, and know how to relate to them, cajole them, or hurt them at will."

But on the other hand - even the people who he bullied acknowledge that he pushed them to do things they never thought possible.

My final line to my daughter: " He was a genius and a brilliant businessman, but I wouldn't want him as my husband or my father."




Saturday, November 12, 2011

The Universe. And Car Talk


I've been feeling pretty down about human nature recently, what with the happenings at Penn State and idiotic conservatives making awful "jokes" like these in defense of Herman Cain.

Hardly surprising that the Wall Street Journal columnist would make insensitive sexist jokes. When I worked on Wall Street it was a cesspit of sexism and harrassment.

But sometimes, just when you're ready to hole up on your sofa in a Snuggie with a huge supply of chocolate and avoid the rest of the human race until it runs out,  G-d , the Universe, Fate, or whatever you want to call it, sends you a much needed reminder that there are really good people out there. 

So Friday afternoon, I got in the MomMobile, a dented, scratched, but regularly serviced SUV with 130K plus miles on the clock, and set off for Lititz, Pennsylvania, home to the amazing Aaron's Books. 

Unfortunately, in order to do this, I had to brave what Son and I refer to as The First Circle of Hell, otherwise known as the New Jersey Turnpike. (It used to be the Second Circle of Hell, but because of what I'm about to relate, it has been promoted to First.)

I'd just pulled off the Turnpike onto I-78 when, upon checking my rear view mirror*, I noticed white smoke emitting from my exhaust pipe. As a big fan of NPR's Car Talk, I knew that this was not a good sign. I went to get off at the next exit. As I went down the exit ramp, my power steering went. Then I noticed my brakes weren't so well either. At this point, you didn't have to be a Car Talk fan to know that things were seriously FUBAR. But as if I needed any more clues, white smoke started pouring out from under the bonnet. This car was smoking.

I managed to pull the car into a gas station forecourt across from the end of the exit ramp. Turned it off because I was afraid it was about to blow up. I asked the attendant if he could help me. He was more pissed off that my car was leaking some kind of fluid on his property. But then this wonderful man came out from the convenience store where he'd been buying a snack. His wife had seen me in trouble and she told him he had to help me. His name is George Gibson and he owns Gibson Auto Repair, right around the corner from where I rolled up in my smoking MomMobile with no brakes or steering. 

Mr Gibson could be on Car Talk himself because he REALLY knows car repairs. He stuck his finger into the liquid and immediately ascertained it was transmission fluid. He figured it was a hose that had snapped. But then he got worried because there was also green/blue fluid, which looked like a different problem, maybe the radiator.

 Meanwhile, the gas station guy is still freaking out that my car is leaking on to his forecourt, so Mr Gibson helped me back the car off the forecourt onto the street - by this point so much transmission fluid had leaked out that the car wouldn't move forward in drive, only in reverse. Then he and his employee Marvin towed me around the corner to his garage. 

At this point I'm totally panicking, because I have this crazy weekend schedule that involves much driving - book festival, visiting Son at college, then Philadelphia for Awesome Boyfriend's big family birthday celebration on Sunday afternoon. And now my car is kaput. To the rescue comes Mrs. Gibson, who drove me, the bagels I'd bought for Aaron's Books, the presents for Awesome Boyfriend's family, the 2 dozen chocolate chip cookies I'd baked for Son, my laptop bag, my weekend bag, and my presentation stuff (I wasn't exactly traveling light because I thought - "hey, I'll just THROW IT IN THE CAR") to Newark Airport so I could get a rental. 

Mr and Mrs Gibson and Marvin didn't know me from Adam. I was just some random author in distress who rolled in (literally) in a smoking (and I don't mean that in the OMG wish I owned one sense) car. But they couldn't have been kinder to me at a time when I was panicked and stressed and after a week when I hadn't been sleeping well because off all the stuff triggered by Penn State. I also have to mention the guy at Hertz,Newark,  who saw me schlepping all the aforementioned stuff trying to locate my rental car and asked me if he wanted him to go and get it. He also helped me load it all in the car, and when I tried to tip him he refused, and just told me he hoped my day got better. 
I was so touched by the kindness of these people I didn't even know, and it helped heal some of the scabs that have been torn open by the PSU stuff. 

And then this morning at breakfast I was blessed to met Sharon Robinson. Hearing her speak so passionately about her deeply personal connection with winners of the Breaking Barriers in Sports and Life Essay contest made me so profoundly grateful that we were brought together at this particular time. Because I needed reminding that for every Mike McQueary, Joe Paterno, Tim Curley and Gary Schultz, there's a Sharon Robinson, a Mr and Mrs Gibson, and a Marvin. 

There's hope for us yet.

*My fellow Americans, particularly those who stick in the left lane holding up traffic: I urge you to do this on a regular basis. Far more regularly than you apparently do. It could save your transmission.

Friday, November 11, 2011

Albus Dumbledore on Joe Paterno

 I've not been sleeping well this week. When you've been sexually abused as a child, you can do years of therapy and think "okay, I've dealt with that and I'm 'cured'" but then when you least expect it, something will happen that triggers this reaction from your reptilian brain, the one where the trauma was imprinted when you were young and scared and voiceless. I wrote about that here. 

So ever since I heard about the Penn State sexual abuse scandal, it's been one massive trigger after another. I wrote this initially, but watching the PSU students riot in support of Coach Joe Paterno was incredibly disturbing.

And then I read this piece by Joe Posnanski, Paterno's biographer.

Here's the part that really got me:

 Joe Paterno has lived a whole life. He has improved the lives of countless people. I know — I’ve talked to hundreds of them. Almost every day I walk by the library that he and his wife, Sue, built. I walk by the religious center that tries to bring people together, and his name is on the list of major donors. I hear the stories, the countless stories, of the kindnesses that came naturally to him, of the way he stuck with people in their worst moments, of the belief he had that everybody could do a little bit better — as a football player, as a student, as a human being. I’m not going to tell you these stories now, because you can’t hear them. Nobody can hear them in the howling.
But I will say that I am sickened, absolutely sickened, that some of those people whose lives were fundamentally inspired and galvanized by Joe Paterno have not stepped forward to stand up for him this week, have stood back and allowed him to be painted as an inhuman monster who was only interested in his legacy, even at the cost of the most heinous crimes against children imaginable.

I've been thinking about this a lot, and although I realize my perspective is colored by my experience, I still disagree with Posnanski and here's why. I'll let Dumbledore explain, because he is so much wiser than I am:

"It is our choices, Harry, that show what we truly are, far more than our abilities."
         Albus Dumbledore in Harry Potter and the Chamber of Secrets  JK Rowling

When I teach writing workshops, I always start with character, because to me exploring the human character is the most interesting part of writing a novel. When we talk about plot, I explain the need to throw create tension by throwing stumbling blocks in the way of our character, because that forces the character to make choices, and it's through choices that the character experiences growth - or, conversely, exhibits the fatal flaw that leads to his or her downfall.

When I think about Joe Paterno, I think about the decent, good man that Posnanski sees, who had superlative abilities and indeed helped many young people. But who nonetheless had a tragic flaw.

Why did he make the choice he did? Is it because he was concerned about his legacy? Was it out of loyalty to a colleague whom he'd worked for years? We don't know the truth yet. But what we do know is that he made a despicable choice, for as yet to be ascertained reasons. And no matter what Joe Posnanski says, despite everything that has gone before, Joe Paterno deserves a tarnished legacy. Because our choices DO show what we truly are.





Tuesday, October 4, 2011

Do I dare disturb the Universe?

There will be time, there will be time, To prepare a face to meet the faces that you meet; There will be time to murder and create,  And time for all the works and days of hands That lift and drop a question on your plate; Time for you and time for me, And time yet for a hundred indecisions, And for a hundred visions and revisions, Before the taking of a toast and tea.  In the room the women come and go Talking of Michelangelo. And indeed there will be time To wonder, “Do I dare?” and, “Do I dare?”
 Time to turn back and descend the stair, With a bald spot in the middle of my hair— (They will say: “How his hair is growing thin!”) My morning coat, my collar mounting firmly to the chin, My necktie rich and modest, but asserted by a simple pin— (They will say: “But how his arms and legs are thin!”) Do I dare Disturb the universe? In a minute there is time For decisions and revisions which a minute will reverse.
  For I have known them all already, known them all: Have known the evenings, mornings, afternoons, I have measured out my life with coffee spoons; I know the voices dying with a dying fall Beneath the music from a farther room. So how should I presume?
When I speak in schools, particularly to high schools, about my path to publication, I talk about "my first mid-life crisis" at age 38 when I realized I didn't want to be in my nursing home at the end of my life thinking "What would have happened if...?" and finally gave myself the permission to pursue the lifelong dream I had of being a writer. I made myself a secret promise that I would get a book contract for my 40th birthday, and sold my first book, CONFESSIONS OF A CLOSET CATHOLIC almost two months to the day after I turned 40.

 I tell them that I believe in having a mid-life crisis at least once a decade, if not more. Not the kind of mid-life crisis where you leave your spouse and elope with your much younger secretary and buy a Ferrari (although yes, I am divorced and I do have a thing for fast performance sports cars.) What I tell them is that at least every 10 years - if not more often - you should do something that you've always really wanted to do, but that scares you. Challenge yourself. Push the boundaries of your thinking and your actions, so you never get to the point of "I'm too old" and "I can't."

 The quote above is from one of my favorite poems, The Love Song of J. Alfred Prufrock by T.S. Eliot. It's in my mind at lot at the moment, because recently I took my own advice and did something about which I thought so many times, "Do I dare?" "How should I presume?" It scared the heck out of me to take action: it felt like jumping off a very tall cliff. But in the end, I would rather disturb the Universe then end up drowning from indecision and timidity like Prufrock. So...here's to scaring yourself once in a while. May the fright be with you!

Wednesday, September 21, 2011

In honor of Dad on World Alzheimer's Day

Today is World Alzheimer's Day, and I want to honor a very special person in my life who is suffering from this awful, soul destroying disease, that affects not just the person who is diagnosed with it, but the entire family who loves them. That person is my father, seen here with my dog, Benny, someone who can still bring him joy and comfort just by showing up.

I was in therapy myself when I first started worrying about Dad. His side of the family has a strong family history of Alzheimer's, or dementia or whatever you want to call it. My grandma Mollie had it, her mother Clara had it, her brother, my great uncle had it.

Back in 2005 or 2006, I started noticing that my father, who was extremely eloquent and never at a loss for words, suddenly was. Our conversations during those years under President Bush were usually about politics. Dad was a lifelong Republican and I'm a "recovered Republican" - or what critics of my political columns call variously "an America-hating communist, a socialist, a terrorist -lover" or my all-time favorite, someone who is "using the American way of life to destroy the American way of life and the rest of Western Civilization in the process!" But I noticed during those conversations - which inevitably devolved into arguments - that Dad would suddenly pause and struggle to think of a word - a word that normally would have tripped off his tongue easily. The kind of vocabulary that someone with his background in government would have to hand as easily as we writers would have manuscript or revise or adjective. And given the family history, it scared me.

It's hard to talk about this stuff though, to the person and to other people in the family. "Uh, hey guys, I think Dad's losing it." I was fortunate that I was in therapy, because I could talk it through with my therapist, and she was able to tell me something very important - that if we got Dad on some drugs like Aricept early enough, it might prolong the onset of the more serious cognitive decline. She also gave me the name of someone at Greenwich Hospital who specialized in elder issues, who my parents could go and see. It was that knowledge that gave me the courage to mention my concerns to first my brother, then my mom, and finally Dad.

I took him out to lunch at the Bulls Head Diner, and told him that I was worried about him. And he admitted that he was worried about himself. It turns out that everyone was worried, but no one wanted to worry anyone else. We were all living on own little islands of anxiety, until finally one of us swam across the sea and brought it out into the open. The thing about bringing the worry into the open is that you can DO something about it. While there's no cure for Alzheimer's, I'm convinced that getting Dad on those drugs early slowed his decline, giving us a few more years, particularly precious for my kids so that they can remember Grandpa (or "Grandpoo", as he's affectionately known) more as he was than as he is now.

Towards the end of last year, however, the decline started to accelerate. We had to deal with the very painful issue of his driving, which I talked about in a column here. Understandably, he was upset and angry about having his license taken away. He still talks about it sometimes.

Earlier this year, there was another marked decline - this time involving a personality change and violence. The day we'd been dreading, but thanks to my brother's foresight, he and I had been planning for financially for over a decade, arrived - when we had to make the incredibly difficult decision to move Dad to assisted living. I remember visiting my Grandma Mollie when she was in a nursing home, and it was so awful and depressing - I couldn't bear the thought of Dad being in a place like that. But we found somewhere that is different - for what it is, it is wonderful. The rooms are light and sunny and there are always activities going on. Dad had been going there for outpatient adult day care for a few months, so he was already familiar with it.

But still...it's not home. And he might be out of it, but he still knows that.


A week or so ago, the awful Pat Robertson said yet another awful thing, for which I will never, ever forgive him: Divorce your spouse with Alzheimer's. It made me furious beyond measure, and to me, is yet another example of how sometimes (not all the time) those who follow the letter of the Bible's laws completely miss the spirit, and end up being some of the most godless, least compassionate people on the planet.
Last Friday afternoon they had a Dog Show for all the residents where Dad lives. Although Benny isn't an "official" therapy dog, he certainly brings joy to Dad's life and a smile to the faces of all the other residents he encounters. I brought him for the dog show and he won "Waggiest Tail". Dad was VERY proud.



Right after we took this picture, they had a singalong of Patriotic songs in honor of Constitution Day. My dad spent decades working for the US government, and he served in town government when I was growing up as a Republican. He is one patriotic dude, let me tell you. He used to know every word of every patriotic song there is. When we started singing, he was proud - so proud that he had tears in his eyes, and saluted every few bars. But HE COULDN'T REMEMBER THE WORDS. It made me want to cry, but I didn't want to cry in front of him. But that's what Pat Robertson doesn't understand. My dad is NOT walking dead. He may not remember my name. He doesn't remember my kids' names. He remembers the dog better than he remembers me most of the time. But he's still at his core, who he always was - a patriot and a man who loves his country. And his face lights up every time he sees me. He still loves me. Alzheimer's has just robbed him of his words to express it. I'm grateful to G-d that I still have mine so that I can express my love to him, and that, Pat Robertson is why you are so very wrong.

Sunday, September 11, 2011

On September 11th...

Ten years ago today, I was in Silver Hill Hospital in New Canaan, CT, after taking an overdose of Valium and almost ending my life. I was supposed to have been released the previous Friday, until the psychiatrists realized I'd was doing what I always did - donning The Mask of Coping. They called me on it and so I was still in the hospital, due to be released that afternoon.

Just before that nine that morning, I went into the phone booth and called my friend Barbara, who gave massages, because after 10 days in that place, I really need a healing touch. There was a glass door on the booth, and as I was speaking to her, I glanced out and saw the TV in the common room.

"Oh my G-d! The World Trade Center is burning!" I said to her. She didn't have a TV, so she couldn't see what was happening. I hung up with her and walked into the common room where a few other people were gathered around the TV. They told me a small plane had flown into the WTC.

I don't know if it's because of my father's background in intelligence, but my first thought, the first thing I said was, "It's terrorists."

People started arguing with me. They said it was a small plane. The guy must have had a heart attack. Or lost his bearings. I argued back. "It's a clear blue sky. No clouds. How could he lose his bearings?"

We were still arguing as we watched - horrified, shocked, disbelieving - the second plane hit the South Tower. And then there everyone knew. It wasn't accident. There was no heart attack. No one lost their bearings. It was a deliberate. It was intentional.


Then we heard plane hit the Pentagon. It wasn't just a terrorist attack, it was a terrorist attack on a grand scale.

One of the women in the hospital with me was there from MA. She wanted, more than anything at that moment, to be with her family, to hold her children close. As she cried, I tried to comfort her, telling her we had to be strong, because if we panicked, if we fell apart, they'd achieved their objective.

Kind of ironic coming from someone who was in a mental hospital for, well, falling apart.

The Powers That Be at Silver Hill were trying to figure out how to deal with something this enormous and help us deal with it. Although they were experts in the field of mental health, this wasn't something that hadn't been taught in med school.

They called us into a meeting where they discussed limiting our access to the TV, because it was distressing some patients, which only upset and stressed out the news junkies amongst us even more. People cope with stress differently. Some want to turn off, wanting some form of escapism. Others need to know more, wanting details, seeking knowledge. Neither one is "right," to each their own. But I'm definitely the latter.

In the end, they decided to take us to the gym so we could work off some stress. In the van on the way down there, we heard on the radio that the South Tower collapsed.
And that's when my Mask of Coping finally slipped, fell, cracked and broke. Because all I could think of was the people still in that tower. I started crying hysterically and repeating over and over, "All those people, all those people." The same woman who I'd comforted earlier took me in her arms and held me. She repeated back to me the same words I'd said to her earlier.

In the gym, I went straight for the heavy bag, pretending it was the faceless enemies who'd flown the planes, punching it over and over until I was sweaty and breathless.
I'd just started on the treadmill when I heard the North Tower fell.

Later, one of the male nurses, or "techs" as they called them, walked those of us who wanted to pray over to the non-denominational chapel. He turned to me and said, with no small amount of anger in his voice, "You tried to kill yourself - but would you change places with anyone in those buildings?"

It's a question that gutted me then and has haunted me ever since.

What drove me to take those pills was the thought on that different awful day in 2001, August 28th, was that my life was a long, dark tunnel with no light of hope at the end, and that most of all, my kids would be better off without me.

I know better now. I'm grateful to G-d, to my family, to my friends and my therapists for the fact that I was given a second chance, one that those in the buildings and on the planes didn't have. I'm blessed that I've lived to see my children grow up to be the wonderful, bright, kind, empathetic, loving, thinking human beings that they are. When I listened to the young people at the 9/11 memorial event this morning talking about the things they missed about their parents it made me weep, but it also made me realize how very ill I was to think my kids would be better off.

It took four hours this morning to read the names of the all the victims. As I heard each name and saw each picture, I thought of the complex web of lives behind them that have spent the last 10 years trying to rebuild their lives from loss, or as one relative put it, living without "the missing puzzle piece in our family."

Edited to add: I'm reminded of lines from Psalm 126 that gave me so much comfort while I was in the hospital: “Those who sow in tears shall reap with songs of joy.” Ten years later, that has certainly been the case for me.


I'll end this with the words of a mother who lost her son at the WTC:

"To the world he was just one person, but to me he was the world."